ArcMail Technology wants you to have a positive experience on this website. We want you to know that we respect the privacy and security of our users. Our goal is to provide you with an experience that delivers the information and resources that are helpful to you. In order to achieve this goal, we collect information from you. We discuss our information collection practices below.
What Information Is Collected and How Is It Used?
A. General Collection and Use of Personal Identifying Information
We will only collect and use personal identifying information (such as a first and last name, physical address including a street name, telephone number, email address, etc.) when a user voluntarily provides it to us. In order to use some portions of our website, or in order to undertake certain actions, a user must first complete a registration form or provide an email address that will require disclosure of personal identifying information. Such disclosure is strictly voluntary. In order to contact us by email, however, you must provide an email address.
We will use the personal identifying information we collect for limited internal purposes that may include, but are not limited to, processing your transactions; establishing the identity of account holders; utilization for customer service, content processing, or content classification; and providing you with information concerning our services. We will retain this information. We also may use that personal identifying information to improve and customize our content.
We reserve the right to disclose your personal identifying information, if we are required to do so by law, or in the good faith belief that disclosure of the information is reasonably necessary to comply with legal process, to respond to claims, or to protect or advance the rights, property, safety, or well-being of our company, our employees, our customers, or the public.
B. Collection of Non-Personal Identifying Information
We collect and use non-personal identifying information, including IP addresses and web server log files to track trends, administer the website, track user movement, and gather demographic information. We use this non-personal identifying information in the aggregate, and to troubleshoot technical errors. We do not combine these types of non-personal identifying information with personal identifying information.
Cookies and Web Service Log File Data
Usage Information Monitoring
In order to provide better system stability, we monitor sessions on our website. This is for the purpose of tracking and troubleshooting any technical problems that may arise when someone accesses our website. By monitoring usage, we are better prepared to solve system problems faster. We do not disclose this information to any outside vendor.
ArcMail Technology has taken steps to ensure that personal identifying information collected in the future is secure, and we have limited the number of people who have access to the information by electronic security systems and password protections that guard against unauthorized access. ArcMail Technology may provide links to websites outside of the ArcMail Technology website. These websites may not have the same privacy policies as ArcMail Technology. ArcMail Technology takes reasonable care in recommending these websites but is not responsible for their content or privacy policies. We urge users to read the privacy statement of an outside website when leaving our site and linking to an outside website.
We use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
D. Use of Personal Information Collected
From time to time we may send users email messages regarding information and news from ArcMail Technology. If you do not want to receive email from us in the future, please let us know by sending an email to the above address, calling us at the below telephone number, or writing to us at the below address.
Ad Servers: We do not partner with or have special relationships with any ad server companies.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back on our website periodically.
E. How to Correct Information
Customers may prevent their information from being used for purposes other than those for which it was originally collected by contacting us by written request, phone or email at the contact information stated below.
Upon request, we provide site visitors with access to all information (including proprietary information) that we maintain about them, including unique identifier information (e.g., customer number or password) that we maintain about them, and contact information (e.g., name, address, phone number) that we maintain about them.
Users can access this information, and can have their personal identifying information corrected, by writing to us at the below address, sending us an email or by calling us.
H. Effective Date
This policy was last updated on April 27, 2009.